Shipping & Returns


Processing Time: The time we need to prepare an order for shipping varies.

Customs & Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Questions about your order:
Please contact us if you have any problems with your order.

Privacy Policy:
We will only use your shipping and billing address and contact information:

  • To communicate with you about your order

  • To fulfill your order

  • For legal reasons (like paying taxes)

Returns and Exchanges:
We gladly accept returns, exchanges and cancellations. Just contact EMZ Scrubs within: 14 days of delivery
Ship items back to us within: 21 days of delivery
Request a cancellation withing: 2 hours of purchase

Special or customized or personalized orders cannot be returned.

Conditions of Return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.